Terms and Conditions

Introduction

Welcome to Uncluttered. These Terms and Conditions ("Terms of Use") govern your use ("use" will mean access or use, as applicable) of the Uncluttered website located at www.uncluttered.health (the "Website") and all services provided by Uncluttered, as described on the Website (collectively, the "Platform"). These Terms of Use form an agreement between Uncluttered and you. The term "you" refers to the person or entity visiting the Platform, browsing, or otherwise using the Platform, or receiving any Services (as hereafter defined).

A copy of these Terms of Use may be downloaded, saved, and printed for your reference. By accessing and using the Platform, you accept and agree to be bound by and comply with these Terms of Use. If you do not accept and agree to be bound by these Terms of Use, please do not access or use the Platform. Do not use the Platform for medical emergencies or if you are having suicidal thoughts. If you have a medical emergency or are contemplating harming yourself or others, you should discontinue using the Platform and call 999 immediately or attend the emergency room of the nearest hospital or health centre. Under no circumstances should you attempt self-treatment based on any content (as hereafter defined).

Changes to These Terms of Use and Services

Except where prohibited by applicable law, Uncluttered reserves the right to change these Terms of Use at any time without notice. Your continued access to or use of the Platform after any changes to these Terms of Use indicates your acceptance of such changes. It is your responsibility to review these Terms of Use regularly. Uncluttered reserves the right to change any information, material, or content (including, but not limited to, pricing, features, the "look and feel" of the Website, and availability of services) contained on or provided through the Platform (the "Content") at any time, and from time to time, without notice.

Use of Services

As a condition of your use of the Platform, you warrant that: (1) you have reached the age of majority in your jurisdiction of residence; (2) you possess the legal authority to create a binding legal obligation; (3) you will use the Platform in accordance with these Terms of Use; (4) all information supplied by you on the Platform is true, accurate, current, and complete; and (5) if you are accessing or using the Platform on behalf of another person or a corporate entity or other non-individual, you represent and warrant that you have the authority to bind such person or entity to these Terms of Use.

The Platform is provided solely to: (1) assist you in gathering information about the various services offered by Uncluttered through the Platform; (2) enable you to use the Platform and receive any services offered to you through the Platform, including counselling services; (3) facilitate any payments from you to Uncluttered in respect of your use of the Platform or the receipt of any services through the Platform; and (4) provide feedback and otherwise communicate with Uncluttered in connection with any of the foregoing (collectively, "Services"). The Platform is only intended to assist in addressing those mental health problems listed on our website.

User Obligations

• Accurate Information: Users must provide accurate and up-to-date information when booking appointments or registering for services.

• Compliance: Users must comply with all site policies and guidelines outlined in these Terms of Use.

• Account Security: Users are responsible for maintaining the confidentiality of their account information and for all activities under their account.

Professional Standards and Code of Ethics

All services provided by Uncluttered adhere to the highest professional standards and ethical guidelines, including those set forth by the British Psychological Society (BPS) Code of Ethics and Conduct.

Confidentiality and Privacy

Your privacy is important to us. We collect, store, and use your data in accordance with our Privacy Policy, which can be accessed here. All personal information and health data are kept confidential and used solely for the purposes of providing our services.

Booking and Payments

• Booking: Appointments can be booked through our online system or by contacting our office.

• Payment Methods: We accept various payment methods, including credit/debit cards and online payment services.

• Fees: Detailed information about our service fees is available on our website.

• Cancellation Policy: Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.

Liability

Uncluttered will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services. We strive to provide accurate and up-to-date information, but we do not warrant the completeness or accuracy of the content on our website.

Intellectual Property

All content on the website, including text, graphics, logos, and images, is the property of Uncluttered or its content suppliers and is protected by intellectual property laws. Users may not reproduce, distribute, or use any content without prior written permission from Uncluttered.

Termination

We reserve the right to terminate or suspend your access to the website and services, without prior notice, for conduct that we believe violates these terms or is harmful to other users or our business interests.

Changes to Terms

Uncluttered may update these Terms and Conditions from time to time. Changes will be posted on this page, and your continued use of the website after any changes constitutes acceptance of the new terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms or your use of the website will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Dispute Resolution

Any disputes or claims arising out of or relating to these terms and conditions or your use of the website shall be resolved through negotiation, mediation, or arbitration before resorting to litigation.

Accessibility Statement

We are committed to making our website accessible to all users, in compliance with relevant accessibility laws. If you encounter any issues, please contact us for assistance.